Contact Center Trainer I

M&T Bank

Williamsville, New York, United States of America
$22.61 - $37.67 hourly ph
Deliver internal training programs
Assist in development of training materials
Adhere to compliance and risk controls
Schedule, deliver and design routine internal training programs to increase job related skills and knowledge in support of the needs of the assigned businesses

Job Summary

  • Schedule, deliver and design routine internal training programs to increase job related skills and knowledge in support of the needs of the assigned businesses.
  • Deliver routine classroom and internal training programs at any of several training locations to support needs of assigned business.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.

Matching Summary

Schedule, deliver and design routine internal training programs to increase job related skills and knowledge in support of the needs of the assigned businesses.

Salary

$22.61 - $37.67 Hourly

Skills & Requirements

Must-have

  • Deliver internal training programs
  • Assist in development of training materials
  • Adhere to compliance and risk controls
  • Promote an environment that supports belonging

Nice-to-have

  • Good understanding of procedures
  • Integrates with other teams

Key Requirements

  • Associate's degree and 2 years related business line experience
  • Or 4 years higher education and/or work experience including 2 years related business line experience

Work Rights

Not specified

Tailored Resume

Cover Letter