Workers’ Compensation Claims Consultant

Telstra

**
3+ years workers' compensation claims experience
Expert knowledge of src act 1988
Self-insured licensee environment experience
** Telstra is seeking a Workers’ Compensation Claims Consultant to manage a portfolio of claims, ensuring compliance with the Safety, Rehabilitation and Compensation Act 1988 and focusing on effective recovery strategies. The ideal candidate will have over three years of experience in managing workers’ compensation claims in a high-pressure environment, with a strong emphasis on customer-centric service. **

Job Summary

  • The position holder is responsible for end-to-end management of a portfolio of claims through decision making in accordance with legislative requirements.
  • You will develop outcomes-focused strategies to drive recovery and sustainable return to work while collaborating with stakeholders.
  • The role requires applying advanced knowledge of the SRC Act within a self-insured licence environment to make timely, evidence-based decisions.

Matching Summary

Match Score: 75

** Telstra is seeking a Workers’ Compensation Claims Consultant to manage a portfolio of claims, ensuring compliance with the Safety, Rehabilitation and Compensation Act 1988 and focusing on effective recovery strategies. The ideal candidate will have over three years of experience in managing workers’ compensation claims in a high-pressure environment, with a strong emphasis on customer-centric service. **

Skills & Requirements

Must-have

  • 3+ years workers' compensation claims experience
  • Expert knowledge of SRC Act 1988
  • Self-insured licensee environment experience
  • Comcare scheme claims management
  • Psychological injury claims handling

Nice-to-have

  • Experience with Donesafe software
  • High-pressure deadline-driven environment adaptability
  • Empathetic customer-centric approach
  • Strong conflict resolution skills

Key Requirements

  • Minimum 3+ years managing workers' compensation claims
  • Demonstrated ability to interpret SRC Act legislation
  • Experience with Comcare claims and stakeholders
  • Proven ability to manage complex or long-tail claims

Work Rights

Not specified

Tailored Resume

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