Executive - Operations & Customer Service (business Channels)

Hong Leong Bank

Pandan Perdana, Malaysia
Customer service skills
Transaction processing experience
Cross selling abilities
The Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling

Job Summary

  • The Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling.
  • You will also be the first point of contact to recommend Bank’s products and services to customers and be responsible for high levels of Customer service.
  • Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach.

Matching Summary

The Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling.

Skills & Requirements

Must-have

  • Customer service skills
  • Transaction processing experience
  • Cross selling abilities

Nice-to-have

  • High level of integrity
  • Excellent communication skills
  • Professional appearance

Key Requirements

  • Malaysian citizen
  • Fresh graduates welcome
  • Experience in financial institutions

Work Rights

Not specified

Tailored Resume

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