Service Advisor

Doral Acura

Los Angeles, CA, United States
Base: not specified; bonus/equity: commission + bo...
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Writing repair orders
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Keeping customer informed of service specials, completion times and service expenses.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Salary

Base: Not specified; Bonus/Equity: Commission plus bonuses; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Writing repair orders
  • Maintaining customer records
  • Communicating repair needs to customer

Nice-to-have

  • Earning customers for life
  • Team player focused on customer service
  • Basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as automotive technician
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter