Front Office Manager

Premier Residences Phu Quoc Emerald Bay

Phu Quoc, Vietnam
On-site
3 years relevant experience
Diploma in tourism & hospitality
Strong leadership and training skills
The Premier Residences Phu Quoc Emerald Bay is seeking a Front Office Manager to oversee operations and ensure high service standards at their resort located on Kem Beach in Vietnam. The ideal candidate should have strong leadership skills, relevant experience in hospitality, and a passion for guest service

Job Summary

  • This position is responsible for the supervision and management of overall Front Office operations to ensure service standards are maintained.
  • The role involves coordinating with Reservations and Housekeeping departments to achieve 100% occupancy and handle overbooking situations effectively.
  • Candidates must interview, select, recruit, and develop team members while conducting performance reviews and preparing staff schedules.

Matching Summary

Match Score: 85

The Premier Residences Phu Quoc Emerald Bay is seeking a Front Office Manager to oversee operations and ensure high service standards at their resort located on Kem Beach in Vietnam. The ideal candidate should have strong leadership skills, relevant experience in hospitality, and a passion for guest service.

Skills & Requirements

Must-have

  • 3 years relevant experience
  • Diploma in Tourism & Hospitality
  • Strong leadership and training skills
  • Excellent English communication
  • MS Excel, Word, PowerPoint knowledge

Nice-to-have

  • Ability to speak other languages
  • Basic understanding of local languages
  • Results and service oriented mindset
  • Ability to multi-task under pressure
  • Self-starter and team builder

Key Requirements

  • Minimum 3 years of relevant experience
  • Diploma in Tourism & Hospitality Management
  • Proficiency in MS Excel, Word, and PowerPoint

Work Rights

Not specified

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