Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; no...
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Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
** AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will play a crucial role in delivering excellent client experiences and supporting the medical team. The position requires strong communication, organizational skills, and a compassionate approach, with a focus on client relations and managing patient information. **

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to consistently deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses.
  • The role requires managing appointments, triaging inquiries, and maintaining organized records while supporting the medical team in a fast-paced environment.

Matching Summary

Match Score: 75

** AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will play a crucial role in delivering excellent client experiences and supporting the medical team. The position requires strong communication, organizational skills, and a compassionate approach, with a focus on client relations and managing patient information. **

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills required
  • Must be able to lift up to 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter