Technical Customer Service Admin

Solenis

Bucharest, Romania
Service requests management
Sap master data maintenance
Customer invoicing accuracy
The Technical Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders

Job Summary

  • The Technical Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders.
  • Key responsibilities include processing emergency service requests via email or service forms using Salesforce, creating notifications, releasing service orders in SAP, and managing debit memo requests (DMRs) for accurate customer invoicing.
  • Solenis offers exciting career growth opportunities in a global organization that values innovation, sustainability, and collaboration, along with competitive compensation, comprehensive benefits, and numerous opportunities for professional growth and development.

Matching Summary

The Technical Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders.

Skills & Requirements

Must-have

  • Service Requests Management
  • SAP Master Data Maintenance
  • Customer Invoicing Accuracy
  • Third-Party Purchase Orders
  • Salesforce Service Requests

Nice-to-have

  • Customer-centric mindset
  • Adaptable to rapid change
  • Strong interpersonal skills
  • Service-oriented attitude

Key Requirements

  • Minimum 2 years administrative experience
  • Fluent English (written and verbal)
  • Proficiency in MS Office, SAP, and Salesforce
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter