This job posting is for a Business Development Officer position at Citigroup in Cancún, Quintana Roo, focused on managing and growing relationships with SME clients. The role requires selling financial products, providing exceptional customer service, and achieving sales goals while ensuring compliance with regulations
Job Summary
The Business Development Officer is in charge of attracting, maintaining, retaining and growing the relationship that he manages with SME clients in his portfolio, offering a high value service on advising on segment products.
Ensure compliance with the sales goals defined by the franchise, such as portfolio growth, cross-selling, attracting new customers and retaining current customers of its portfolio.
Visiting clients to understand opportunities for improvement and develop plans in line with the expectations of customers in the area, ensuring the NPS indexes defined at the franchise level.
Matching Summary
Match Score: 75
This job posting is for a Business Development Officer position at Citigroup in Cancún, Quintana Roo, focused on managing and growing relationships with SME clients. The role requires selling financial products, providing exceptional customer service, and achieving sales goals while ensuring compliance with regulations.
Skills & Requirements
Must-have
Attracting and retaining SME clients
Advising on segment products
Sales goal compliance
Needs detection for client relationships
High value service delivery
Client relationship management
Nice-to-have
Giving back to community
Making a real impact
Exceptional client experience
Key Requirements
Previous experience selling financial products
Knowledge of financial products
Credit to companies knowledge
Sales techniques knowledge
Excellent communication skills
Management of objections with customers
Bachelor’s/University degree or equivalent experience