Job Summary

• The Clinical Service Desk Agent is responsible for providing day-to-day technical support to employees for a range of hardware and software-related systems.
• The agent responds to and diagnoses problems through discussion with users, which includes troubleshooting, fault rectification, and problem escalation.
• Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants.

Matching Summary

Skills & Requirements

Key Requirements

• 2+ years customer service experience
• 1+ years call center experience
• Basic Healthcare Terminology knowledge
• Basic IT competencies
• Ability to work nights and weekends

Work Rights