Hybrid (expected to be in the local aveva office three days a week)
Proactive customer engagement
Success plan creation and execution
Strong communication and presentation skills
AVEVA Solutions Ltd is seeking a Customer Success Manager to enhance client relationships and drive value from their software solutions for industrial companies. The role emphasizes proactive customer engagement, relationship building, and optimizing technology adoption while offering a competitive salary range and attractive benefits
Job Summary
The role involves managing a portfolio of customer accounts to help Fortune 100 companies realize value faster through proactive engagements.
Employees are expected to build strong relationships as trusted partners while driving technology adoption and uncovering expansion opportunities.
The position offers competitive compensation ranging from $101,600 to $268,300 along with comprehensive benefits including hybrid work options.
Matching Summary
Match Score: 85
AVEVA Solutions Ltd is seeking a Customer Success Manager to enhance client relationships and drive value from their software solutions for industrial companies. The role emphasizes proactive customer engagement, relationship building, and optimizing technology adoption while offering a competitive salary range and attractive benefits.
Salary
Base: $101,600.00 - $268,300.00; Bonus/Equity: Not specified; Benefits: 20 days PTO rising to 25, medical, dental, vision, 401K
Skills & Requirements
Must-have
Proactive customer engagement
Success plan creation and execution
Strong communication and presentation skills
Cross-functional team collaboration
Project and program management methodology
Nice-to-have
Out-of-the-box thinking for tailored solutions
Foreign language proficiency
Strategic and tactical thinking abilities
Energetic and creative mindset
Trusted advisor relationship building
Key Requirements
2-5 years experience in process manufacturing or services industry
3+ years of experience in Customer Success Management role
Experience with AVEVA software products or similar tools