Technical Operations Manager

JLL

Malvern, PA, US
Base: $90,000 - $135,000 / year; bonus/equity: not...
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Lead 24/7 facility operations
Incident management with root cause analysis
Building automation systems (bas) oversight
** JLL is seeking a Technical Operations Manager to lead its Global Support Center operations across multiple locations in the US. The ideal candidate should possess strong leadership skills, a background in facilities management, and the ability to drive innovation and team excellence in a 24/7 operational environment. **

Job Summary

  • The Technical Operations Manager serves as the strategic leader orchestrating complex 24/7 facility operations across multiple sites while driving team excellence.
  • Candidates will inspire and develop a diverse team through mentoring, performance management, and comprehensive training programs including new hire development.
  • JLL offers a supportive culture with comprehensive benefits including 100% paid parental leave, early access to earned wages, and a focus on mental and physical well-being.

Matching Summary

Match Score: 75

** JLL is seeking a Technical Operations Manager to lead its Global Support Center operations across multiple locations in the US. The ideal candidate should possess strong leadership skills, a background in facilities management, and the ability to drive innovation and team excellence in a 24/7 operational environment. **

Salary

Base: $90,000 - $135,000 / year; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental & Vision, 401(k) match, Paid parental leave

Skills & Requirements

Must-have

  • Lead 24/7 facility operations
  • Incident management with Root Cause Analysis
  • Building Automation Systems (BAS) oversight
  • Team mentoring and performance management
  • After-hours escalation support rotation

Nice-to-have

  • Optimistic approach to challenges
  • Out-of-the-box thinking for innovation
  • Strong emotional intelligence
  • Creative operational process improvement

Key Requirements

  • Bachelor's degree in Engineering or Facilities Management preferred
  • 5+ years of facility management experience
  • 5+ years in leadership roles
  • Authorized to work in the United States without sponsorship

Work Rights

Must be authorized to work in the US without sponsorship

Tailored Resume

Cover Letter