Application Systems Specialist

12

Not specified
Servicenow platform administration
Itsm module management
Flow designer workflow configuration
The Application Systems Specialist position at RSM is focused on the administration, configuration, and maintenance of the ServiceNow platform within a collaborative team environment. The role demands a proactive individual with a solid understanding of IT Service Management and foundational application development

Job Summary

  • The role is a key member of the DASH / Technical Operations Team responsible for the day-to-day administration and maintenance of the ServiceNow platform.
  • Candidates must possess a strong understanding of IT Service Management best practices and foundational application development knowledge.
  • RSM offers a competitive benefits package with schedule flexibility to help employees balance life's demands while serving clients.

Matching Summary

Match Score: 85

The Application Systems Specialist position at RSM is focused on the administration, configuration, and maintenance of the ServiceNow platform within a collaborative team environment. The role demands a proactive individual with a solid understanding of IT Service Management and foundational application development.

Skills & Requirements

Must-have

  • ServiceNow platform administration
  • ITSM module management
  • Flow Designer workflow configuration
  • User access control management
  • Platform troubleshooting skills

Nice-to-have

  • Light development and customization
  • Collaborative cross-functional teamwork
  • Strong internal customer service focus
  • Ability to work under pressure
  • Proactive problem-solving mindset

Key Requirements

  • Bachelor's degree in IT or Computer Science
  • ServiceNow CSA certification within 6 months
  • 1-3 years of ServiceNow experience preferred
  • ITIL certification preferred

Work Rights

Not specified

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