Customer Care Representative

Connect Hearing

Summerside, Canada
Base: $20–$23ph; bonus/equity: eligible for monthl...
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Exceptional customer service
Scheduling appointments
Managing client accounts
** Connect Hearing is seeking a Customer Care Representative for their Summerside, Canada clinic. The role involves providing exceptional customer service, managing client accounts, and supporting hearing care professionals in a fast-paced clinic environment. **

Job Summary

  • Connect Hearing Canada is a strong network of hearing care clinics, part of the Sonova family, dedicated to transforming hearing health.
  • A Customer Care Representative will provide exceptional customer service, manage client accounts, work with insurance companies, and assist with minor device repairs.
  • The role offers an hourly wage of $20–$23, a comprehensive benefits package, generous vacation and personal time, and opportunities for growth and development.

Matching Summary

Match Score: 75

** Connect Hearing is seeking a Customer Care Representative for their Summerside, Canada clinic. The role involves providing exceptional customer service, managing client accounts, and supporting hearing care professionals in a fast-paced clinic environment. **

Salary

Base: $20–$23/hour; Bonus/Equity: Eligible for Monthly Bonus; Benefits: Extended Health Benefits Package from day one

Skills & Requirements

Must-have

  • exceptional customer service
  • scheduling appointments
  • managing client accounts
  • working with insurance companies
  • in-person, phone, and email communication

Nice-to-have

  • passion for helping others
  • can-do attitude
  • love to learn
  • passionate about growing knowledge

Key Requirements

  • experience reconciling accounts receivable
  • strong communication skills
  • strong customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter