After Hours Optimiser

nbn

**
After hours operations support
Real-time jeopardy management
Technician and work order coordination
** The After Hours Optimiser role at nbn involves overseeing field operations during non-standard hours, ensuring customer needs and technician safety are met. Candidates need experience in planning or scheduling within large operations, ideally in telecommunications, and should possess strong communication and decision-making skills. **

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • The company is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

Matching Summary

Match Score: 75

** The After Hours Optimiser role at nbn involves overseeing field operations during non-standard hours, ensuring customer needs and technician safety are met. Candidates need experience in planning or scheduling within large operations, ideally in telecommunications, and should possess strong communication and decision-making skills. **

Skills & Requirements

Must-have

  • After hours operations support
  • Real-time jeopardy management
  • Technician and work order coordination
  • Stakeholder communication
  • Field operations safety

Nice-to-have

  • Collaborative approach
  • Creating structure in dynamic situations
  • Warm and clear communication

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Telecommunications or similar field experience
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter