Etic, Gcp Technical Support Engineer - Manager

PwC

Cairo, Egypt
L2/l3 support experience
Itil process knowledge
Cloud services management
PwC is committed to delivering world-class capabilities and quality in assurance, tax, and advisory services

Job Summary

  • PwC is committed to delivering world-class capabilities and quality in assurance, tax, and advisory services.
  • The role involves managing escalated incidents and ensuring operational excellence across client environments.
  • Candidates will have opportunities to improve service delivery and performance using metrics and reporting.

Matching Summary

PwC is committed to delivering world-class capabilities and quality in assurance, tax, and advisory services.

Skills & Requirements

Must-have

  • L2/L3 support experience
  • ITIL process knowledge
  • Cloud services management

Nice-to-have

  • Strong analytical skills
  • Excellent customer service
  • People management skills

Key Requirements

  • 7+ years of experience
  • Bachelor’s degree in Computer Science
  • Cloud certifications required

Work Rights

Not specified

Tailored Resume

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