Assistente De Soporte De Hardware

ABC Fitness

Mexico City, Mexico
Not specified; not specified; benefits include dis...
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1 year or more technical support experience
Advanced windows operating system knowledge
Remote support tools proficiency
** ABC Fitness is seeking a Hardware Support Assistant to provide technical assistance for their fitness solutions, primarily through remote channels. The ideal candidate should have a background in IT support and a strong focus on customer service, along with proficiency in Spanish and intermediate Portuguese. **

Job Summary

  • The role involves providing excellent technical support for physical devices like biometric readers, turnstiles, and facial recognition systems.
  • Employees will work remotely on a specific schedule covering Brasilia and CDMX time zones with a one-hour lunch break.
  • The company offers benefits including global disconnect days, 22 paid vacation days after one year, and reimbursement for fitness expenses.

Matching Summary

Match Score: 75

** ABC Fitness is seeking a Hardware Support Assistant to provide technical assistance for their fitness solutions, primarily through remote channels. The ideal candidate should have a background in IT support and a strong focus on customer service, along with proficiency in Spanish and intermediate Portuguese. **

Salary

Not specified; Not specified; Benefits include disconnect days, 22 vacation days, LinkedIn Learning access, and telework cost assistance

Skills & Requirements

Must-have

  • 1 year or more technical support experience
  • Advanced Windows operating system knowledge
  • Remote support tools proficiency
  • Native or fluent Spanish language skills
  • Intermediate or superior Portuguese language skills

Nice-to-have

  • Knowledge of fitness sector or gym management software
  • Experience with corporate client remote support
  • Additional languages such as English
  • Willingness to attend occasional trade fairs

Key Requirements

  • 1 year or more in similar technical positions
  • Availability for occasional onsite visits
  • Fluent Spanish and intermediate Portuguese required

Work Rights

Preference for Brazilian residents in Mexico

Tailored Resume

Cover Letter