Lead Service Designer (remote)

Jobgether

Michigan, US
Fully remote
Principal service designer experience
Customer journey enhancement skills
Cross-functional collaboration facilitation
Jobgether is seeking a remote Lead Service Designer who will enhance customer journeys within the financing sector. The role emphasizes strategic service design and cross-functional collaboration, aiming to innovate home financing experiences in the digital landscape

Job Summary

  • This role is vital to enhancing the customer journey within the financing realm, shaping experiences that impact millions.
  • You will have the opportunity to define strategic service directions and facilitate cross-functional collaboration to ensure a seamless integration of customer needs with business objectives.
  • Your leadership will drive service innovation while creating actionable frameworks for senior leaders.

Matching Summary

Match Score: 85

Jobgether is seeking a remote Lead Service Designer who will enhance customer journeys within the financing sector. The role emphasizes strategic service design and cross-functional collaboration, aiming to innovate home financing experiences in the digital landscape.

Skills & Requirements

Must-have

  • Principal Service Designer experience
  • Customer journey enhancement skills
  • Cross-functional collaboration facilitation

Nice-to-have

  • Strategic service direction definition
  • Senior leader framework creation
  • Digital landscape navigation expertise

Key Requirements

  • Principal level service design background

Work Rights

Not specified

Tailored Resume

Cover Letter