Social Experience Analyst

Salesforce

1–3 years in social care
Strong written communication skills
Familiarity with social platforms
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life

Job Summary

  • Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life.
  • As a Social Experience Analyst, you will deliver timely and empathetic support to customers on social media.
  • Join Salesforce to unleash your potential and redefine what’s possible for yourself and the world.

Matching Summary

Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life.

Skills & Requirements

Must-have

  • 1–3 years in social care
  • Strong written communication skills
  • Familiarity with social platforms

Nice-to-have

  • Experience in B2B SaaS environment
  • Proactive social media engagement skills
  • Exposure to incident response workflows

Key Requirements

  • Customer-first approach
  • Basic knowledge of Salesforce ecosystem
  • Experience with tools like Sprout Social

Work Rights

Not specified

Tailored Resume

Cover Letter