Integrated Customer Service Supervisor

CLEAResult

Base: $52,000.00 - $74,400.00 usd; bonus/equity: n...
Not specified
Prior leadership experience required
Experience managing 15+ employees preferred
Strong multitasking and organization skills
CLEAResult is seeking an Integrated Customer Service Supervisor to lead a team of over 20 employees across various client programs, focusing on performance, quality, and service delivery in a metrics-driven environment. The ideal candidate will have prior leadership experience, strong customer service skills, and the ability to manage multiple priorities effectively

Job Summary

  • The role is a high-impact leadership position responsible for overseeing a team of 20+ employees across 10+ client programs.
  • CLEAResult offers a comprehensive benefits package including medical, dental, vision insurance, 401(k) with company match, and paid volunteer time.
  • Success in this role requires consistent achievement of KPIs, strong team engagement, and proactive problem-solving with minimal escalation.

Matching Summary

Match Score: 85

CLEAResult is seeking an Integrated Customer Service Supervisor to lead a team of over 20 employees across various client programs, focusing on performance, quality, and service delivery in a metrics-driven environment. The ideal candidate will have prior leadership experience, strong customer service skills, and the ability to manage multiple priorities effectively.

Salary

Base: $52,000.00 - $74,400.00 USD; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k) match, Paid leave

Skills & Requirements

Must-have

  • Prior leadership experience required
  • Experience managing 15+ employees preferred
  • Strong multitasking and organization skills
  • Proven ability to lead in metrics-driven environment

Nice-to-have

  • Bilingual English/Spanish proficiency
  • Hands-on business-first mindset
  • Support for multiple client programs
  • Process improvement initiative experience

Key Requirements

  • Supervisor or Team Lead level leadership experience
  • 4+ years in customer service or contact center environments
  • Proficiency in Microsoft Office and data systems
  • Authorization to work in the US without sponsorship

Work Rights

Must be authorized to work in the country without employer sponsorship

Tailored Resume

Cover Letter