Service Controller

KION North America Corporation

Dublin, Ireland
Not specified
Wip creation and scheduling
Engineer dispatch management
Customer communication for breakdowns
KION North America Corporation is seeking a Service Controller in Dublin, Ireland, responsible for managing work-in-progress (WIP) and scheduling service engineers. The role emphasizes customer service and effective communication to enhance service delivery and optimize revenue

Job Summary

  • The role is primarily responsible for the creation of Work in Progress (WIP) records and the scheduling of engineers.
  • Candidates must ensure proactive control of service planning while maintaining accurate planning master data.
  • The position requires liaising with Service Operations Managers to optimize revenue and margin opportunities through effective quotations.

Matching Summary

Match Score: 75

KION North America Corporation is seeking a Service Controller in Dublin, Ireland, responsible for managing work-in-progress (WIP) and scheduling service engineers. The role emphasizes customer service and effective communication to enhance service delivery and optimize revenue.

Skills & Requirements

Must-have

  • WIP creation and scheduling
  • Engineer dispatch management
  • Customer communication for breakdowns
  • ERP Goods Receipt processing
  • Time sheet data accuracy monitoring

Nice-to-have

  • Proactive service planning approach
  • Effective customer relationship building
  • One Linde regional collaboration mindset

Key Requirements

  • Compliance with Health and Safety requirements
  • Experience managing service schedules and TOA jobs
  • Ability to process ERP Goods Receipts accurately

Work Rights

Not specified

Tailored Resume

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