Customer Operations Specialist

Integer

Broomfield, CO, United States
Base: $61,875 - $90,750; bonus/equity: cash-based ...
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Customer service and order management
Knowledge of medical device products and processes
Collaboration with sales and operations teams
** Integer is seeking a Customer Operations Specialist in Broomfield, CO, who will manage customer service activities and ensure customer satisfaction through effective communication and collaboration with various internal teams. The ideal candidate should have a minimum of five years of experience in the medical device field, possess strong problem-solving skills, and be proficient in customer-focused operations. **

Job Summary

  • The Customer Operations Specialist performs customer service activities for internal and external customers and works closely with multiple departments to provide solutions that fulfill customer needs with speed, accuracy, and exceptional communication.
  • The role includes executing quoting and order management processes, supporting forecasting and contract reviews, and championing the voice of the customer within the site.
  • The company offers a comprehensive benefits package including medical, dental, vision, disability, life insurance, adoption benefits, parental leave, 401(k) plan with company matching, paid holidays, and paid time off.

Matching Summary

Match Score: 75

** Integer is seeking a Customer Operations Specialist in Broomfield, CO, who will manage customer service activities and ensure customer satisfaction through effective communication and collaboration with various internal teams. The ideal candidate should have a minimum of five years of experience in the medical device field, possess strong problem-solving skills, and be proficient in customer-focused operations. **

Salary

Base: $61,875 - $90,750; Bonus/Equity: Cash-based incentive program; Benefits: Medical, dental, vision, disability, life insurance, adoption benefits, parental leave, 401(k) with matching, paid holidays and PTO

Skills & Requirements

Must-have

  • Customer service and order management
  • Knowledge of medical device products and processes
  • Collaboration with sales and operations teams
  • Execution of quoting and contract review
  • Strong communication skills
  • Use of Microsoft Office products

Nice-to-have

  • Experience with Oracle and/or JDE
  • Ability to work independently and in teams
  • Customer advocacy and relationship building
  • Lean manufacturing cultural participation
  • Problem solving skills
  • Adaptability to dynamic environments

Key Requirements

  • Bachelor’s degree in business or related field
  • 5+ years experience in medical device or related field
  • Knowledge of FDA regulations and Quality Management Systems
  • Experience reading design drawings and specifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter