Local It Services & Support Technician

ConvaTec Group

Multiple Locations
Onsite
Onsite technical support
Hardware and software troubleshooting
Windows device support
The Local IT Services & Support Technician provides onsite technical support for a wide range of hardware and software, including office and manufacturing plant functions

Job Summary

  • The Local IT Services & Support Technician provides onsite technical support for a wide range of hardware and software, including office and manufacturing plant functions.
  • This role involves managing small project works independently and collaborating in larger international teams for more complex projects.
  • Key responsibilities include timely incident response, device configuration, hardware/software installation, and ensuring security compliance.

Matching Summary

The Local IT Services & Support Technician provides onsite technical support for a wide range of hardware and software, including office and manufacturing plant functions.

Skills & Requirements

Must-have

  • Onsite technical support
  • Hardware and software troubleshooting
  • Windows device support
  • Ticket queue management
  • Network connectivity support
  • Customer service skills

Nice-to-have

  • Manufacturing plant hardware knowledge
  • Independent project management
  • International team collaboration
  • Proactive and flexible approach

Key Requirements

  • English Level B1 or above
  • Experience with customer engagement
  • Strong problem-solving abilities
  • Network device configuration experience
  • Windows device build and support proficiency
  • Ticket queue management and reporting experience

Work Rights

Not specified

Tailored Resume

Cover Letter