Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Base: $95,000 - $142,600 usd (ga); $90,300 - $160,...
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3+ years customer-facing services role
2+ years talent acquisition or hr experience
1+ years ai/ml data-driven product experience
** Workday is seeking a Specialized Customer Success Manager for Talent AI to enhance customer adoption and value realization in AI-powered Talent Acquisition workflows. The position requires significant experience in customer-facing roles within the software or SaaS environment, particularly in Talent Acquisition and AI solutions. **

Job Summary

  • The role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.
  • Candidates must possess a proven track record of collaborating with multiple stakeholders including CHROs and HRIS leadership to influence retention and expansion.
  • Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in-office or in the field with customers.

Matching Summary

Match Score: 75

** Workday is seeking a Specialized Customer Success Manager for Talent AI to enhance customer adoption and value realization in AI-powered Talent Acquisition workflows. The position requires significant experience in customer-facing roles within the software or SaaS environment, particularly in Talent Acquisition and AI solutions. **

Salary

Base: $95,000 - $142,600 USD (GA); $90,300 - $160,400 USD (Other US); Bonus/Equity: Eligible for Workday Bonus Plan or commission; Benefits: Comprehensive benefits package including stock grants

Skills & Requirements

Must-have

  • 3+ years customer-facing services role
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML data-driven product experience
  • Strategic customer engagement management
  • Executive level stakeholder relationship building

Nice-to-have

  • Sun-drenched optimism and drive
  • Comfortable in evolving incubation environments
  • Ability to translate complex AI concepts
  • Curious minds and courageous collaborators
  • Experience with structured success plans

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to travel up to 15%
  • US location eligibility (Georgia or Colorado)

Work Rights

Not specified

Tailored Resume

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