Customer Care Advocate

Toyota Financial Services

Alpharetta, Georgia, US
Competitive base salary; benefits effective day 1;...
Hybrid
Bilingual english spanish required
Phone-based customer service experience
Active listening and verbal communication skills
Toyota Financial Services is seeking a Customer Care Advocate to join their Alpharetta, Georgia team, focusing on delivering exceptional customer experiences. The role involves managing customer inquiries through various communication channels and requires bilingual proficiency in English and Spanish

Job Summary

  • The Customer Care Advocate role ensures personalized and proactive resolution of customer inquiries across multiple channels.
  • Training is provided for 12 weeks starting July 13th, with the first six weeks virtual and the second six weeks in-office.
  • Employees receive competitive base salary, benefits effective day one, and a hybrid work schedule following training.

Matching Summary

Match Score: 85

Toyota Financial Services is seeking a Customer Care Advocate to join their Alpharetta, Georgia team, focusing on delivering exceptional customer experiences. The role involves managing customer inquiries through various communication channels and requires bilingual proficiency in English and Spanish.

Salary

Competitive base salary; Benefits effective day 1; Not specified

Skills & Requirements

Must-have

  • Bilingual English Spanish required
  • Phone-based customer service experience
  • Active listening and verbal communication skills

Nice-to-have

  • College degree or equivalent work experience
  • Previous contact center experience
  • Ability to adapt to evolving work environments

Key Requirements

  • HS Diploma or GED required
  • Must be bilingual in English and Spanish
  • No visa sponsorship available for this position

Work Rights

Not specified

Tailored Resume

Cover Letter