CUSTOMER SERVICE EXECUTIVE

XPAC TECHNOLOGIES PTE. LTD.

Singapore
Customer service orientated experience
Excellent communication skills
Proficient in microsoft word and excel
Assist the sales department by processing customer enquiries and meeting their specific needs

Job Summary

  • Assist the sales department by processing customer enquiries and meeting their specific needs.
  • Build sustainable relationships with customers through telecommunication, social media, or web-based platforms.
  • Conduct customer satisfaction surveys at given timelines and keep detailed records of interactions.

Matching Summary

Match Score: 85

Assist the sales department by processing customer enquiries and meeting their specific needs.

Skills & Requirements

Must-have

  • Customer service orientated experience
  • Excellent communication skills
  • Proficient in Microsoft Word and Excel
  • Ability to adapt to different characters

Nice-to-have

  • Patience in listening to requests
  • Persistence in follow up activities
  • Up-selling company products capability

Key Requirements

  • Proven customer support experience
  • Microsoft Office proficiency required

Work Rights

Not specified

Tailored Resume

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