Technical Support Associate - Hvac/r

Jobgether

United States
On-site
Diagnosing hvac and refrigeration issues
Troubleshooting connected iot systems
Managing multiple technical support tickets
The Technical Support Associate position focuses on providing technical assistance related to HVAC/R systems while supporting sustainability initiatives for commercial clients. The role requires strong technical skills and customer service abilities, with an emphasis on multi-channel communication and collaboration with engineering teams

Job Summary

  • This role plays a key part in supporting advanced energy-saving and sustainability solutions for commercial customers.
  • You will act as a technical point of contact for diagnosing, troubleshooting, and resolving issues related to HVAC, refrigeration, metering, and connected IoT systems.
  • Your expertise directly contributes to energy efficiency and carbon reduction initiatives while ensuring system reliability.

Matching Summary

Match Score: 85

The Technical Support Associate position focuses on providing technical assistance related to HVAC/R systems while supporting sustainability initiatives for commercial clients. The role requires strong technical skills and customer service abilities, with an emphasis on multi-channel communication and collaboration with engineering teams.

Skills & Requirements

Must-have

  • diagnosing HVAC and refrigeration issues
  • troubleshooting connected IoT systems
  • managing multiple technical support tickets

Nice-to-have

  • strong customer service excellence
  • fast-paced mission-driven environment
  • collaboration with engineering teams

Key Requirements

  • Strong technical acumen
  • Customer service excellence
  • Experience managing urgent operational needs

Work Rights

Not specified

Tailored Resume

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