Claims Examiner Ii, Warranty

AIG

Not specified; not specified; comprehensive benefi...
Hybrid
Answer incoming calls from service providers
Adjudicate claims for fair repair charges
Evaluate terms and conditions for coverage
AIG is seeking a Claims Examiner II to manage warranty claims, ensuring compliance with coverage terms and providing exceptional customer service. The role involves communication with service providers and clients, problem-solving, and maintaining accurate records in a fast-paced environment

Job Summary

  • The Claims Analyst acts as the heart of the business by ensuring projects move forward with support for Service Partners and Customers.
  • Employees are responsible for verifying that failures and repairs are covered under specific terms before authorizing payments to service providers.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

Match Score: 75

AIG is seeking a Claims Examiner II to manage warranty claims, ensuring compliance with coverage terms and providing exceptional customer service. The role involves communication with service providers and clients, problem-solving, and maintaining accurate records in a fast-paced environment.

Salary

Not specified; Not specified; Comprehensive benefits package including health, wellbeing, and financial security

Skills & Requirements

Must-have

  • Answer incoming calls from service providers
  • Adjudicate claims for fair repair charges
  • Evaluate terms and conditions for coverage
  • Research claims to determine coverage options
  • Maintain knowledge of covered equipment programs

Nice-to-have

  • Excellent written and verbal communication skills
  • Experience in conflict resolution and de-escalation
  • Ability to perform in a fast-paced environment
  • Enthusiastic, reliable, and team player attitude
  • Continuous improvement mindset for processes

Key Requirements

  • High school diploma or GED required
  • Prior claims experience preferred
  • Basic Excel, Word, and Outlook skills
  • Understanding of Warranty or Insurance products recommended
  • Basic experience with accounts payable and reconciliation

Work Rights

Not specified

Tailored Resume

Cover Letter