Customer Care And Sales Advisor - I

Sparklight

Dyersburg, TN, US
Base: $12.75 - $14.25 ph; bonus/equity: not specif...
Fully remote
Customer service skills
Sales skills
Active listening skills
As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, whether assisting with billing questions, scheduling service, or guiding product changes

Job Summary

  • As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, whether assisting with billing questions, scheduling service, or guiding product changes.
  • This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
  • Cable One values the contributions of our associates and offers an excellent benefits package, including Health from Day One, life insurance, generous paid time off, and a 401(k) with 100% company match.

Matching Summary

As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, whether assisting with billing questions, scheduling service, or guiding product changes.

Salary

Base: $12.75 - $14.25 per hour; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life insurance, PTO, 401(k) match

Skills & Requirements

Must-have

  • Customer service skills
  • Sales skills
  • Active listening skills
  • Problem-solving abilities
  • Handle inbound inquiries
  • Product and service knowledge

Nice-to-have

  • Neighborly approach
  • Empathetic communication
  • Collaborative work environment
  • Community support programs

Key Requirements

  • High School Diploma or GED
  • Ability to ask fact-finding questions
  • Patience and professionalism
  • Ability to sit for extended periods

Work Rights

Not specified

Tailored Resume

Cover Letter