Technical Team Leader

New Era Technology

Newcastle, Australia
On-site
5+ years technical leadership experience
Strong lan networking expertise
Windows server and active directory knowledge
The role involves leading a technical team while ensuring client satisfaction and meeting service level agreements

Job Summary

  • The role involves leading a technical team while ensuring client satisfaction and meeting service level agreements.
  • Candidates will act as a technical escalation point and deliver hands-on client support alongside daily operational management.
  • New Era offers a supportive environment with comprehensive training, gym memberships, and opportunities for internal career growth.

Matching Summary

The role involves leading a technical team while ensuring client satisfaction and meeting service level agreements.

Skills & Requirements

Must-have

  • 5+ years technical leadership experience
  • Strong LAN networking expertise
  • Windows Server and Active Directory knowledge
  • O365 and Exchange administration
  • Virtualization platform experience
  • ConnectWise ticketing system proficiency

Nice-to-have

  • SAN/NAS storage experience
  • Microsoft Cisco VMware certifications
  • Management experience with performance targets
  • Proactive self-motivated problem solver
  • Commitment to continuous improvement

Key Requirements

  • At least five years of similar role experience
  • Relevant vendor certifications (Microsoft, Cisco, VMware)
  • Experience managing performance targets and teams

Work Rights

Not specified

Tailored Resume

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