Veterinary Customer Service Representative 2

The Ohio State University

Columbus, OH, US
Base: $17.00 - $21.77; bonus/equity: not specified...
Respond to routine and complex medical emergencies
Accurate day-to-day admitting information entry
Safe and accurate money handling practices
The position offers the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues

Job Summary

  • The position offers the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.
  • Duties include responding to routine, complex, and medical emergency situations in a professional manner while using established customer service principles.
  • This full-time role requires working first shift including evenings and weekends with eligibility for shift differential pay.

Matching Summary

The position offers the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.

Salary

Base: $17.00 - $21.77; Bonus/Equity: Not specified; Benefits: Shift differential for evenings and weekends

Skills & Requirements

Must-have

  • Respond to routine and complex medical emergencies
  • Accurate day-to-day admitting information entry
  • Safe and accurate money handling practices
  • Abide by university privacy standards
  • Work evening, weekend, and holiday shifts

Nice-to-have

  • Professional manner in high-pressure situations
  • Knowledge of appropriate medical terminology
  • Experience with hospital computer systems
  • Strong customer service principles application

Key Requirements

  • High School graduate or equivalent
  • 1 year of relevant experience required
  • Background check required prior to start date

Work Rights

Not specified

Tailored Resume

Cover Letter