Operations & Client Success Team Lead

HOME CLICK PTE. LTD.

Singapore
Not specified (assumed hybrid based on role responsibilities).
Oversee daily operations and client delivery
Lead local and overseas teams
Manage client onboarding and training
HOME CLICK PTE. LTD. is seeking an Operations & Client Success Team Lead to manage daily operations and client delivery within the iCondo ecosystem, focusing on team leadership, client success, and platform governance. The ideal candidate will possess strong operational and communication skills, with experience in tech or property sectors, and be comfortable leading teams across various locations

Job Summary

  • This role provides leadership across local and overseas teams to ensure operational excellence and strong client success outcomes.
  • The incumbent will manage end-to-end client onboarding, conduct training sessions, and serve as the primary escalation point for client issues.
  • Key responsibilities include overseeing platform governance, ensuring PDPA compliance, and executing Annual General Meetings within the iCondo ecosystem.

Matching Summary

Match Score: 85

HOME CLICK PTE. LTD. is seeking an Operations & Client Success Team Lead to manage daily operations and client delivery within the iCondo ecosystem, focusing on team leadership, client success, and platform governance. The ideal candidate will possess strong operational and communication skills, with experience in tech or property sectors, and be comfortable leading teams across various locations.

Skills & Requirements

Must-have

  • Oversee daily operations and client delivery
  • Lead local and overseas teams
  • Manage client onboarding and training
  • Ensure PDPA compliance and data protection
  • Execute Annual General Meetings (AGMs)
  • Moderate in-app social features

Nice-to-have

  • Experience in tech or property sector
  • Strong cross-department workflow coordination
  • Proven ability to build long-term client relationships
  • Comfortable with digital systems and platforms

Key Requirements

  • Experience in operations or client success
  • Proven team leadership or supervision capability
  • Proficiency with digital systems and software tools
  • Strong attention to detail in execution
  • Good judgment in platform moderation

Work Rights

Not specified

Tailored Resume

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