Not specified (assumed hybrid based on role responsibilities).
Oversee daily operations and client delivery
Lead local and overseas teams
Manage client onboarding and training
HOME CLICK PTE. LTD. is seeking an Operations & Client Success Team Lead to manage daily operations and client delivery within the iCondo ecosystem, focusing on team leadership, client success, and platform governance. The ideal candidate will possess strong operational and communication skills, with experience in tech or property sectors, and be comfortable leading teams across various locations
Job Summary
This role provides leadership across local and overseas teams to ensure operational excellence and strong client success outcomes.
The incumbent will manage end-to-end client onboarding, conduct training sessions, and serve as the primary escalation point for client issues.
Key responsibilities include overseeing platform governance, ensuring PDPA compliance, and executing Annual General Meetings within the iCondo ecosystem.
Matching Summary
Match Score: 85
HOME CLICK PTE. LTD. is seeking an Operations & Client Success Team Lead to manage daily operations and client delivery within the iCondo ecosystem, focusing on team leadership, client success, and platform governance. The ideal candidate will possess strong operational and communication skills, with experience in tech or property sectors, and be comfortable leading teams across various locations.
Skills & Requirements
Must-have
Oversee daily operations and client delivery
Lead local and overseas teams
Manage client onboarding and training
Ensure PDPA compliance and data protection
Execute Annual General Meetings (AGMs)
Moderate in-app social features
Nice-to-have
Experience in tech or property sector
Strong cross-department workflow coordination
Proven ability to build long-term client relationships
Comfortable with digital systems and platforms
Key Requirements
Experience in operations or client success
Proven team leadership or supervision capability
Proficiency with digital systems and software tools