Part Time Pm Front Desk Agent ~ Spark By Hilton Germantown ~

B. F. Saul Company Hospitality Group

Germantown, US
Not specified; not specified; not specified
On-site
Process check-ins and check-outs
Verify billing and process payments
Create reservations and handle requests
B. F. Saul Company Hospitality Group is seeking a Part-Time Front Desk Agent for its Spark By Hilton Germantown location. The role involves providing exceptional guest service, managing check-ins/outs, and assisting with reservations while adhering to company standards

Job Summary

  • This position is responsible for anticipating guest needs and exceeding expectations to provide exceptional service.
  • The role involves processing check-ins/outs, verifying billing, and creating reservations in a friendly and professional manner.
  • Employees are expected to drive sales and maximize revenue by up-selling rooms and amenities while adhering to strict cost controls.

Matching Summary

Match Score: 85

B. F. Saul Company Hospitality Group is seeking a Part-Time Front Desk Agent for its Spark By Hilton Germantown location. The role involves providing exceptional guest service, managing check-ins/outs, and assisting with reservations while adhering to company standards.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Process check-ins and check-outs
  • Verify billing and process payments
  • Create reservations and handle requests

Nice-to-have

  • Anticipate guest needs proactively
  • Knowledge of local attractions
  • Team player with positive attitude

Key Requirements

  • Follow B. F. Saul Company Hospitality Group procedures
  • Maintain clean and safe work area compliance
  • Adhere to hotel emergency procedures

Work Rights

Not specified

Tailored Resume

Cover Letter