Operations Supervisor – Insurance Services & Financial Controls

DXC Technology

Mason City, IA, United States
$61,400 - $114,000 py
On-site
Business process transaction management
Continuous process improvement
Operational kpis and slas
DXC Technology is seeking an Operations Supervisor for its Insurance Services & Financial Controls division in Mason City, IA. The role involves driving operational excellence and financial discipline while supporting business process transactions and ensuring compliance with quality standards

Job Summary

  • The Associate Manager plays a critical role in driving operational excellence, quality, and financial discipline across insurance business process transactions.
  • This role supports managed services delivery by improving efficiency, managing risk, and ensuring compliance with internal and external standards.
  • DXC Insurance Services enables insurers to optimize and transform highly complex middle- and back-office operations.

Matching Summary

Match Score: 85

DXC Technology is seeking an Operations Supervisor for its Insurance Services & Financial Controls division in Mason City, IA. The role involves driving operational excellence and financial discipline while supporting business process transactions and ensuring compliance with quality standards.

Salary

$61,400 - $114,000

Skills & Requirements

Must-have

  • Business process transaction management
  • Continuous process improvement
  • Operational KPIs and SLAs
  • Quality assurance frameworks
  • Financial controls and budgeting
  • Regulatory and contractual compliance

Nice-to-have

  • Process optimization and automation
  • Customer complaint management
  • Resource planning and capacity management
  • Coaching and mentoring team members
  • Metrics-driven environment

Key Requirements

  • Bachelor's degree in Business, Operations, Finance, or related field
  • 6+ years of relevant industry experience
  • 2+ years in a supervisory or similar role
  • Experience managing business process transactions
  • Strong knowledge of business process management
  • Proven analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter