Ms Partner Customer Support Advisor (kingston- Fulltime) 2026

Concentrix

Kingston, Jamaica
Customer service support
Inbound calls
Problem resolution
The Customer Service Agent position interfaces with customers via inbound calls and provides customer service support and resolution of routine problems regarding client's product or services

Job Summary

  • The Customer Service Agent position interfaces with customers via inbound calls and provides customer service support and resolution of routine problems regarding client's product or services.
  • Concentrix offers endless career opportunities, clear paths for career development, a competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
  • The company values doing right by people, believing a desire to be treated with care and respect is a universal part of the human experience, which drives how they treat customers and staff.

Matching Summary

The Customer Service Agent position interfaces with customers via inbound calls and provides customer service support and resolution of routine problems regarding client's product or services.

Skills & Requirements

Must-have

  • customer service support
  • inbound calls
  • problem resolution
  • attention to detail
  • excellent communication
  • strong computer navigation skills

Nice-to-have

  • passion for doing good
  • human touch
  • positive difference
  • compassionate customer interactions
  • team member and independently

Key Requirements

  • At least 3 CXC subjects
  • English Language and Mathematics
  • Ability to work any 8 hours shift
  • Clean criminal background

Work Rights

Not specified

Tailored Resume

Cover Letter