The role involves leading client-facing discovery to translate business needs into fit-for-purpose Dynamics 365 solutions including AI-enabled scenarios
Job Summary
The role involves leading client-facing discovery to translate business needs into fit-for-purpose Dynamics 365 solutions including AI-enabled scenarios.
Candidates will act as trusted functional advisors to stakeholders, balancing value, scope, and risk while driving measurable business value through Copilot and agent adoption.
NTT DATA offers a diverse workplace where experts can grow, belong, and thrive within a global team serving 75% of the Fortune Global 100.
Matching Summary
The role involves leading client-facing discovery to translate business needs into fit-for-purpose Dynamics 365 solutions including AI-enabled scenarios.
Skills & Requirements
Must-have
Senior Dynamics 365 CE Functional Consultant
Sales and Customer Service expertise
Client workshop facilitation
Functional solution design
Copilot capabilities understanding
Nice-to-have
Presales and proposal development experience
Regulated or complex environment background
Hands-on Copilot Studio experience
Mentoring and coaching skills
Commercial awareness in design
Key Requirements
Proven lead functional consulting experience
Strong knowledge of Sales and Customer Service modules
Experience with Microsoft Success by Design principles