Maintain a professional and profitable repair and preventive maintenance service business on Stryker's products while ensuring compliance with quality systems
Job Summary
Maintain a professional and profitable repair and preventive maintenance service business on Stryker's products while ensuring compliance with quality systems.
Deliver technical assistance, documentation, and software hardware upgrades to internal and external customers across varied scenarios including hospitals and theatres.
Travel will be a regular occurrence within the defined region up to 75% with accommodation provided or arranged by Stryker.
Matching Summary
Maintain a professional and profitable repair and preventive maintenance service business on Stryker's products while ensuring compliance with quality systems.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Repair and check electronic mechanical products
Annual check and calibration according to MDR
Installation of Stryker systems on customer site
Delivery of technical training to internal external customers
Efficient thorough documentation of service activities
Scheduling of customer visits in cooperation with Customer service
Nice-to-have
Good mechanical skills combined with medical electronics experience
IT experience on administrative and technical level
Engage with key customers and stakeholders including Theatre Staff
Escalate opportunities and issues appropriately
Ensure excellent follow-up on all customer initiated issues
Key Requirements
Degree in engineering medical electronics and camera technology or equivalent
Minimum 2 years experience in a field service environment
Preferred experience in medical electronics combined with good mechanical skills