Infrastructure Consulting Practitioner

Accenture

Session border controllers (sbc)
Asterisk (pbx voip)
Call recording systems
Accenture helps organizations modernize communication and collaboration capabilities by enabling robust, secure, and highly available platforms for critical environments

Job Summary

  • Accenture helps organizations modernize communication and collaboration capabilities by enabling robust, secure, and highly available platforms for critical environments.
  • The role involves leading the implementation, operation, and optimization of voice over IP solutions, with a focus on advanced configuration, deep troubleshooting, automation, and security practices.
  • Key responsibilities include implementing and configuring SBCs and Asterisk, managing call recording systems, integrating OCOM for monitoring, performing maintenance, and diagnosing incidents using SIP, RTP, and CDR analysis.

Matching Summary

Accenture helps organizations modernize communication and collaboration capabilities by enabling robust, secure, and highly available platforms for critical environments.

Skills & Requirements

Must-have

  • Session Border Controllers (SBC)
  • Asterisk (PBX VoIP)
  • Call recording systems
  • OCOM monitoring platform
  • SIP/RTP troubleshooting
  • IP Communications (VoIP) engineering

Nice-to-have

  • Operation + engineering mindset
  • Advanced configuration
  • Deep troubleshooting
  • Automation practices
  • Security and compliance

Key Requirements

  • 5 years of experience in similar roles
  • Telecommunications engineering degree or equivalent
  • Experience in BPO companies is ideal

Work Rights

Not specified

Tailored Resume

Cover Letter