Broker Relations Representative

Applied General Agency

Orange, CA, United States
Up to $23 ph; not specified; medical/dental/vision...
Professional telephone and electronic communication
Proficient in microsoft and google suites
Data entry and workflow management systems
The Broker Relations Representative creates and maintains professional relationships with new and existing agents through strong interpersonal skills, serving as the initial point of contact for issue resolution and operational support

Job Summary

  • The Broker Relations Representative creates and maintains professional relationships with new and existing agents through strong interpersonal skills, serving as the initial point of contact for issue resolution and operational support.
  • Responsibilities include providing agents assistance with on-boarding, certifications, and systems training, as well as coordinating resolutions with key business partners and internal departments.
  • Integrity offers a competitive compensation package, including benefits such as Medical/Dental/Vision Insurance, 401(k) Retirement Plan, and PTO, within a family-like environment that supports professional growth.

Matching Summary

The Broker Relations Representative creates and maintains professional relationships with new and existing agents through strong interpersonal skills, serving as the initial point of contact for issue resolution and operational support.

Salary

Up to $23 per hour; Not specified; Medical/Dental/Vision Insurance, 401(k) Retirement Plan, PTO, FSA/HSA, Life Insurance, Short-Term and Long-Term Disability

Skills & Requirements

Must-have

  • Professional telephone and electronic communication
  • Proficient in Microsoft and Google Suites
  • Data entry and workflow management systems
  • HIPAA and PHI guidelines adherence
  • Medicare sales and compliance knowledge

Nice-to-have

  • Customer service focused on first call resolution
  • Adaptability to changing business environments
  • Team-oriented problem-solving
  • Rewarding and cutting-edge career environment

Key Requirements

  • At least one year of telephonic customer service experience
  • Experience in managed care, healthcare or Medicare
  • Proficient knowledge of the English language

Work Rights

Not specified

Tailored Resume

Cover Letter