Customer Service Officer (call Centre), 3 Months Contract

Sedgwick

Kuala Lumpur, Malaysia
Not specified; not specified; comprehensive benefi...
Rotational shift schedule
Proficiency in microsoft office
Strong time management abilities
Excellent oral and written communication skills
Sedgwick is seeking a passionate Customer Service Officer for a 3-month contract in Kuala Lumpur, focusing on providing assistance for emergency roadside and home situations, as well as handling insurance claims. The role requires strong communication skills, particularly in Mandarin, and offers a supportive work environment with opportunities for professional growth

Job Summary

  • The role involves handling a full spectrum of inbound and outbound calls for Emergency Roadside Assistance and Emergency Home Assistance across Malaysia.
  • Candidates must be proficient in computer skills including Microsoft Office and possess strong time management abilities.
  • The company offers a supportive and inclusive work environment with opportunities for professional growth and comprehensive benefits.

Matching Summary

Match Score: 85

Sedgwick is seeking a passionate Customer Service Officer for a 3-month contract in Kuala Lumpur, focusing on providing assistance for emergency roadside and home situations, as well as handling insurance claims. The role requires strong communication skills, particularly in Mandarin, and offers a supportive work environment with opportunities for professional growth.

Salary

Not specified; Not specified; Comprehensive benefits included

Skills & Requirements

Must-have

  • Proficiency in Microsoft Office
  • Strong time management abilities
  • Excellent oral and written communication skills
  • Ability to communicate in Mandarin
  • Willingness to work rotating shift schedule

Nice-to-have

  • Proficiency in other Chinese dialects
  • Passion for making a difference
  • Enjoyment of challenges
  • Caring attitude towards helping others

Key Requirements

  • Mandarin language proficiency required
  • Rotational shift schedule availability

Work Rights

Not specified

Tailored Resume

Cover Letter