Bilingual Contact Center Rep Ii, Digital Services

TD Bank

Ottawa, Ontario, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Exceptional customer experience
Digital banking products and services
Bilingual in english & fench
Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions

Job Summary

  • Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions.
  • Contribute to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Matching Summary

Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Digital banking products and services
  • Bilingual in English & Fench

Nice-to-have

  • Advice opportunities and referrals
  • Positive work environment
  • Continuous learning and development

Key Requirements

  • High School diploma, Undergraduate degree and/or 1+ years of relevant experience
  • Bilingual in English & Fench

Work Rights

Not specified

Tailored Resume

Cover Letter