Mobile Retail Service Associate

Sky (Comcast)

Sugarland, TX, United States
Base pyy: $18.56; bonus/equity: commission or bonu...
Mobile activations and education
Device troubleshooting and escalations
Customer support for mobile services
The Mobile Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • The Mobile Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.
  • Comcast provides best-in-class Benefits to eligible employees, connecting you to the support you need when it matters most.

Matching Summary

The Mobile Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base Pay: $18.56; Bonus/Equity: Commission or Bonus eligible; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and education
  • Device troubleshooting and escalations
  • Customer support for mobile services
  • Operational readiness and merchandising
  • Accessory and add-on upsell

Nice-to-have

  • Enthusiastic learner and advocate
  • Win as a team through collaboration
  • Foster and support a culture of inclusion
  • Own the customer experience

Key Requirements

  • High School Diploma / GED (Required)
  • 0-2 Years Relevant Work Experience
  • Must be authorized to work in the United States

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter