Eps Technical Support Engineer Ii

Jack Henry

Allen, TX, US
Hybrid
Minimum 2 years technical support experience
Experience with banking or credit union sector
Ability to participate in on-call rotation
Jack Henry is seeking an Eps Technical Support Engineer II to provide technical assistance and support for customers in the financial services sector. The role requires a minimum of two years of experience in technical support, with an emphasis on banking or financial institutions

Job Summary

  • The role involves providing technical assistance to customers when problems cannot be resolved by first-level resources.
  • Candidates must live within a 70-mile radius of specific office locations in Texas, Kansas, Missouri, or Iowa.
  • The company values purpose, collaboration, and excellence while empowering financial institutions to deliver seamless digital experiences.

Matching Summary

Match Score: 85

Jack Henry is seeking an Eps Technical Support Engineer II to provide technical assistance and support for customers in the financial services sector. The role requires a minimum of two years of experience in technical support, with an emphasis on banking or financial institutions.

Skills & Requirements

Must-have

  • Minimum 2 years technical support experience
  • Experience with banking or credit union sector
  • Ability to participate in on-call rotation

Nice-to-have

  • Knowledge of SQL and FTP protocols
  • Familiarity with operating systems and networking
  • Strong analytical and interpersonal communication skills

Key Requirements

  • 2+ years technical support experience
  • Banking or credit union industry experience
  • Availability for after-hours on-call support

Work Rights

Not specified

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