Patient Advocate Specialist

Firstsource

Remote
Remote
Contact patients by telephone
Screen for assistance program eligibility
Assist with application process
The Patient Advocate Specialist will resolve account balances for medical services by contacting patients and screening them for eligibility for state, county, and federal assistance programs

Job Summary

  • The Patient Advocate Specialist will resolve account balances for medical services by contacting patients and screening them for eligibility for state, county, and federal assistance programs.
  • Essential duties include identifying patient needs, assisting with applications, advising on appropriate programs, and providing detailed instructions to secure benefits.
  • Benefits include Medical, Vision, Dental, 401K, and Paid Time Off.

Matching Summary

The Patient Advocate Specialist will resolve account balances for medical services by contacting patients and screening them for eligibility for state, county, and federal assistance programs.

Skills & Requirements

Must-have

  • Contact patients by telephone
  • Screen for assistance program eligibility
  • Assist with application process
  • Record accurate documentation
  • Maintain positive patient relationships
  • Resolve account balances

Nice-to-have

  • Demonstrate initiative and creativity
  • Prioritize multiple tasks
  • Work with little supervision
  • Maintain neat workstation

Key Requirements

  • High school diploma or equivalent
  • Proficient PC knowledge
  • Type 30-40 wpm
  • Ability to work and communicate effectively
  • Present oneself professionally

Work Rights

Not specified

Tailored Resume

Cover Letter