Sr. Specialized Customer Success Manager, Talent Ai

IKSB

Atlanta, GA, US
Base: $108,200 - $192,200 usd; bonus/equity: eligi...
Fully remote
Customer success in saas environment
Ai/ml product experience
Talent acquisition domain expertise
As a Talent AI Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows

Job Summary

  • As a Talent AI Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows.
  • You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep domain and product expertise and best practices to accelerate adoption and customer maturity against clearly defined success milestones.
  • We offer trust to take risks, tools to grow, skills to develop, and the support of a company invested in you for the long haul.

Matching Summary

As a Talent AI Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows.

Salary

Base: $108,200 - $192,200 USD; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits available

Skills & Requirements

Must-have

  • Customer Success in SaaS environment
  • AI/ML product experience
  • Talent Acquisition domain expertise
  • Structured success plan design
  • Data-driven adoption assessment
  • Cross-functional collaboration
  • Executive stakeholder engagement

Nice-to-have

  • Strong verbal and written communication
  • Ability to operate in evolving environments
  • Customer advocacy development
  • Strategic customer engagement leadership
  • Positive relationship building
  • Flexible work approach

Key Requirements

  • 5+ years customer-facing services experience
  • 2+ years AI/ML customer-facing experience
  • 2+ years Talent Acquisition or HR experience
  • Bachelor’s degree or equivalent
  • Ability to travel up to 15%

Work Rights

Not specified

Tailored Resume

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