Senior Engineer - It Support

8x8, Inc.

Singapore, Singapore
**
Ai tool proficiency for it operations
Endpoint security platform administration
Mdm and zero trust framework ownership
** 8x8, Inc. is seeking a Senior Engineer for IT Support in Singapore, focused on enhancing enterprise infrastructure and services with an emphasis on AI tools and automation. The ideal candidate should have a strong IT support background, a passion for AI, and the ability to work independently in a dynamic environment. **

Job Summary

  • This role focuses on leveraging AI tools like Airia, Google Gemini, and Claude to automate workflows and reduce manual toil in IT operations.
  • The successful candidate will own the enterprise endpoint security stack, including MDM, DLP, and Zero Trust access controls across Windows, macOS, iOS, and Android.
  • Candidates must be willing to work full-time in-person at the Singapore location with flexibility to cover non-traditional hours to minimize business impact.

Matching Summary

Match Score: 75

** 8x8, Inc. is seeking a Senior Engineer for IT Support in Singapore, focused on enhancing enterprise infrastructure and services with an emphasis on AI tools and automation. The ideal candidate should have a strong IT support background, a passion for AI, and the ability to work independently in a dynamic environment. **

Skills & Requirements

Must-have

  • AI tool proficiency for IT operations
  • Endpoint security platform administration
  • MDM and Zero Trust framework ownership
  • In-person work at Singapore office
  • Non-traditional work hours availability

Nice-to-have

  • Experience with n8n automation tools
  • Background in AV system troubleshooting
  • Curiosity about emerging IT technologies
  • Ability to mentor team members on AI

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • Relevant experience in IT Support or IT Operations roles
  • Ability to lift and move equipment throughout the office

Work Rights

Not specified

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