Customer Service Representative

AmeriVet

Hicksville, NY, United States
On-site
Exceptional client experience
Manage appointments and calls
Process patient information
AmeriVet is seeking a Customer Service Representative to enhance client experiences by managing appointments, facilitating communication, and supporting the medical team in a veterinary setting. The role emphasizes compassion, efficiency, and technological proficiency in a fast-paced environment

Job Summary

  • As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience.
  • Through our tech systems, you’ll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative to enhance client experiences by managing appointments, facilitating communication, and supporting the medical team in a veterinary setting. The role emphasizes compassion, efficiency, and technological proficiency in a fast-paced environment.

Skills & Requirements

Must-have

  • Exceptional client experience
  • Manage appointments and calls
  • Process patient information
  • Streamline processes with technology
  • Handle multiple tasks efficiently

Nice-to-have

  • Compassionate client-focused service
  • Empathy and professional demeanor
  • Promote current promotions

Key Requirements

  • High school diploma or equivalent
  • Prior customer service experience
  • Basic proficiency with technology
  • Experience with Avimark preferred

Work Rights

Not specified

Tailored Resume

Cover Letter