Customer Banking Specialist - Carnarvon (22.5hr/wk)

CBA New Digital Businesses Pty Ltd

Carnarvon, AU
Part-time onsite (22.5 hours/week, monday – friday 9.30am – 2.30pm)
Meaningful customer conversations
In-branch technology assistance
Transactional needs fulfillment
CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Carnarvon branch, requiring 22.5 hours of work per week. The role involves engaging with customers to provide banking solutions, promote financial health, and ensure a seamless banking experience

Job Summary

  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Build a personal connection with customers through meaningful conversations and help them use our in-branch technology and digital banking options.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes, and perform interviews and process applications for personal loans, credit cards and associated products.

Matching Summary

Match Score: 85

CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Carnarvon branch, requiring 22.5 hours of work per week. The role involves engaging with customers to provide banking solutions, promote financial health, and ensure a seamless banking experience.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs fulfillment
  • financial health checks
  • personal loan applications
  • customer feedback capture

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • community event participation

Key Requirements

  • Availability for predetermined roster
  • Ability to ask the right questions
  • Ability to find the right solutions
  • Act with integrity
  • Place the customer at the centre
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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