Customer Service Executive

olam food ingredients (ofi)

Boon Lay, Singapore
On-site
Bachelor's degree in business
Proficient in microsoft excel
Strong communication skills
The role involves managing customer interactions, resolving complaints, and processing sales orders for a leading global food ingredients provider

Job Summary

  • The role involves managing customer interactions, resolving complaints, and processing sales orders for a leading global food ingredients provider.
  • Incumbents will coordinate between internal stakeholders and clients while maintaining accurate records in the SAP system.
  • The position requires handling technical documentation, vessel details, and special request forms to ensure operational efficiency.

Matching Summary

The role involves managing customer interactions, resolving complaints, and processing sales orders for a leading global food ingredients provider.

Skills & Requirements

Must-have

  • Bachelor's degree in Business
  • Proficient in Microsoft Excel
  • Strong communication skills
  • Ability to multitask effectively

Nice-to-have

  • Prior customer service experience
  • Familiarity with food industry
  • Understanding of CRM systems
  • Patience in challenging situations

Key Requirements

  • Bachelor's degree in Business-related discipline
  • Working knowledge of SAP is highly desirable
  • Experience in order management preferred

Work Rights

Not specified

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