Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis, building strong customer relationships and defining success plans
Job Summary
Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis, building strong customer relationships and defining success plans.
Guide customers through the implementation phase, delivering use cases and value, leading them to an operationalized state and maximizing value realization.
Serve as the business liaison between the customer and all cross-functional teams within Armis, representing the voice of the customer to the product team.
Matching Summary
Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis, building strong customer relationships and defining success plans.
Skills & Requirements
Must-have
Technical delivery of the platform
Customer success management
Cybersecurity SaaS experience
Network engineering experience
German language fluency
Nice-to-have
Customer advocacy
Executive business reviews
Third-party solution knowledge
Linux OS troubleshooting
Key Requirements
5+ years in post-sales, systems engineering, professional services, or client management
3+ years in network engineering, architecture, support, or network design
2+ years in Security/Healthcare/automotive/Retail/OT