Base: $94,300.00 - $141,500.00; bonus/equity: not ...
Hybrid
Application support
Production support
Itil processes
Provides technical and business support for users of Citi Applications, focusing on quick resolutions, stability, efficiency, and effectiveness improvements
Job Summary
Provides technical and business support for users of Citi Applications, focusing on quick resolutions, stability, efficiency, and effectiveness improvements.
Maintains and supports application systems and their operating environments, focusing on stability, quality, and functionality against service level expectations.
Acts as an advisor or coach to new or lower level analysts, exhibiting sound and comprehensive communication and diplomacy skills to exchange complex information.
Matching Summary
Provides technical and business support for users of Citi Applications, focusing on quick resolutions, stability, efficiency, and effectiveness improvements.
Salary
Base: $94,300.00 - $141,500.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Application support
Production support
ITIL processes
Incident management
Problem management
Unix/Linux
Oracle & MongoDB
Kafka
TIBCO EMS
OpenShift, ECS, Kubernetes
Nice-to-have
Coaching and training
Communication and diplomacy
Risk assessment
Business acumen
Adaptability
Key Requirements
5-8 years experience
Bachelor's/University degree or equivalent experience
Experience installing, configuring, or supporting business applications